Category » Reviews

There were 12 articles found in this category:

1. How do I use the Widget Library?
   WeddingWire's new My Reviews Widget allows you to simply add your WeddingWire reviews to your business website and blog. To access the My Reviews Widget: · Visit the new Widget Gallery located under the My Marketing tab of your WeddingWire account · Once here, co ...
2. How do I dispute a review?
   As a member of WeddingWire, you are able to dispute a review from your Vendor Storefront. To do so, please follow these steps: Login to your account Click on the "My Storefront" tab Select the "Reviews"tab You will see all reviews posted about your business. With each review, you have the o ...
3. What is a 'Window Cling'?
   A WeddingWire "window cling" is a sticker with WeddingWire's logo that can be placed on your store or car window. This sticker demonstrates to clients that you are actively part of the WeddingWire community and have reviews that potential clients can find on WeddingWire. If you are WeddingWire ...
4. Why is my review not showing up?
   When reviews are submitted, they do not immediately appear on the vendor's storefront. We verify and review each review to ensure the quality of our rating and review system on WeddingWire. It typically take up to 7 business days to complete the review process and have your reviews become active.
5. How should I respond to a negative review?
   Poor reviews can sometimes be difficult to swallow. Here are some things to think about when getting a poor review: DON'T overestimate the impact of a single negative review. It happens to even the best businesses. In fact, in speaking to WeddingWire users, we've learned that negative reviews s ...
6. Does WeddingWire apply its Review Guidelines differently for paying clients?
   No. The WeddingWire customer support team applies the WeddingWire reviews guidelines equivalently to paying and non-paying members. Becoming a WeddingWire advertising member does not mean that negative review will be removed.
7. What is WeddingWire Rated?
   To be "WeddingWire Rated" a vendor must have: At least 3 valid reviews At least 1 valid review within the last 12 months If you are a "WeddingWire Rated" vendor, you can place the "WeddingWire Rated" logo on your own business website. For more information about "WeddingWire Rated" you can log ...
8. Does WeddingWire allow clients to submit reviews before their wedding date?
   A couple on WeddingWire can submit their review of your services only after their wedding date. Having the couples offer their reviews after the wedding, helps ensure that the couple has had time to reflect on the day, and gives them time not to be as influenced by the experience of issues and e ...
9. How do I invite past clients to review me?
   To have your past newlyweds submit a review for about your business, simply: Log in to your account Click "Marketing" Click "Reviews" Click "Click Here" in the top paragraph Enter your newlywed's email address(es) and name(s) and customize the message to them and click send. Our system wi ...
10. Can I get reviews if my account is status is pending?
    Even when your account status is pending you can log onto your account and get reviews. When you log into your account, click on 'get reviews' below the 'Get Noticed' heading. Here a new page opens that allows you to invite your newlywed clients to review your services. Additionally, if a n ...
11. How do I add the "WeddingWire Rated" logo to my website?
    Receive three (3) or more newlywed reviews and you are eligible to place the WeddingWire Rated logo on your website. Click the ''My Marketing'' tab from within your account Click ''WeddingWire Rated'' On this page, view the WeddingWire Rated Eligibility and Terms of Use If you comply, select ...
12. How does WeddingWire Verify Reviews?
    All newlyweds are required to register with us before reviewing their vendors. In addition, we read through every vendor review and will make random verification requests. On several occasions we have reprimanded/deactivated users for false reviews. We cannot guarantee the validity of every the ...