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There were 32 articles found in this category:

  1. questionWhere is my confirmation email?
    Some email clients break up the link in the automated confirmation email. If the link in our email is not clickable, try copying and pasting all of the link text into your browser window. This should enable you to confirm your account. If you do not see you confirmation email, please check y ...
  2. questionWhy can't I log in with my reset password?
    Be sure to type in the password and remember that it is case sensitive. If you copy and paste the password, you will not be able to log in. Instead, try typing in the password using the correct case.
  3. questionWhy do I keep getting logged off?
    Our system logs users off after 15 minutes of inactivity. Additionally, please ensure the following in your Internet Browser Settings: Browser Security Level must be set to Medium Clear your Cache,Cookies, and Browser files periodically
  4. questionWhy can't I use AOL?
    We are currently working to upgrade our compatibility with the AOL web browser. Please use Internet Explorer or Firefox in the meantime.
  5. questionHow do I submit photos to the Photo Gallery?
    Vendors can now automatically submit their photos to WeddingWire by using the tags feature within the "Storefront" section of their account. By tagging your photos, the photos that you "tag" are automatically submitted to WeddingWire. We automatically publish your photos within the Ideas se ...
  6. questionDoes WeddingWire allow clients to submit reviews before their wedding date?
    A couple on WeddingWire can submit their review of your services only after their wedding date. Having the couples offer their reviews after the wedding, helps ensure that the couple has had time to reflect on the day, and gives them time not to be as influenced by the experience of issues and e ...
  7. questionHow do I invite past clients to review me?
    To have your past newlyweds submit a review for about your business, simply: Log in to your account Click "Marketing" Click "Reviews" Click "Click Here" in the top paragraph Enter your newlywed's email address(es) and name(s) and customize the message to them and click send. Our system wi ...
  8. questionCan I get reviews if my account is status is pending?
    Even when your account status is pending you can log onto your account and get reviews. When you log into your account, click on 'get reviews' below the 'Get Noticed' heading. Here a new page opens that allows you to invite your newlywed clients to review your services. Additionally, if a n ...
  9. questionHow do I add the "WeddingWire Rated" logo to my website?
    Receive three (3) or more newlywed reviews and you are eligible to place the WeddingWire Rated logo on your website. Click the ''My Marketing'' tab from within your account Click ''WeddingWire Rated'' On this page, view the WeddingWire Rated Eligibility and Terms of Use If you comply, select ...
  10. questionI'm considering legal action. What are the precedents here?
    Before you decide to sue WeddingWire, you should keep in mind that WeddingWire is just a forum where users can post their opinions. If you believe a review is libelous or actionable for any reason, you may respond to the review or notify WeddingWire of such action. A recent case on this issue, Z ...
  11. questionHow Do I Remove a Vendor From my "Vendors I Know"?
    To remove a connection with another vendor, please follow the directions below from within your account: Click Community Click Vendors I Know Click 'Delete' on the right of the business name
  12. questionHow do I unsubscribe from receiving promotional emails from WeddingWire?
    To unsubscribe from WeddingWire promotional emails while still maintaining your account, please follow these steps from within your account: Click My Account Click Employees & Password Change Click "manage" beside your name Click "Do not send me WeddingWire Promotions" Click "Submit Informa ...
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