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- What internet browsers are compatible with WeddingWire?
If you are experiencing difficulties logging in and managing your account, we recommend that you use the latest version of Chrome or Mozilla Firefox. WeddingWire is not fully compatible with the AOL, Netscape, Safari, or early version Internet Explorer web browsers.
- Where do I go for questions?
If you have questions for WeddingWire support, you can always click the "contact us" field in the upper right hand corner of the Support Center or send us an email.
- How do I edit my EventWire storefront?
The information you see on your EventWire storefront is exactly copied from your storefront on WeddingWire! To edit any information seen on the EventWire Network, please log into your WeddingWire account and make your edits there. Those edits will then be reflected on EW as well.
- How do I log into my EventWire account?
There is no separate login for your EventWire account. To access or make edits to any of the information seen on your EventWire storefront, please log into your WeddingWire account! All edits you make will then be mirrored onto your EventWire storefront.
- Why are my WeddingWire reviews showing on my EventWire storefront?
Since weddings are technically a type of event, those reviews will also show on EventWire! You'll notice that the reviews are separated into two tabs for your convenience: 1) Wedding Reviews 2) Event Reviews
- Where are my albums on EventWire?
On your EventWire storefront, your images don't show grouped into albums. All images will show as one long photo stream. Please keep in mind: 1) Photos that you've grouped into one album on WeddingWire will still show together (essentially 'grouped' together within the photo real) 2) The photo ...
- I just signed up on WeddingWire, why can't I find my listing on EventWire?
We are so excited to introduce the EventWire Network to our Pros! This marks the beginning of a great new chapter for the company, and opens up a whole new avenue of advertising for our loyal members! If you signed up as a new basic account on the WeddingWire Network after 12/18/11, you will no ...
- How do I add an event or deal to EventWire?
At this time there is no separate login for your EventWire account. All information seen on your WeddingWire storefront is automatically populated on EventWire. Please add all events and deals that you'd like to show on the EventWire Network to your WeddingWire account!
- How do I add a pro to "My Preferred Pros" list?
To add a pro to "My Preferred Pros" list, please follow the steps below: - Log into your WeddingWire account - Click on the 'My Network' tab - Click on the 'Preferred Pros' tab - Next to the appropriate category, click 'Add a Preferred Pro' - Click 'Make Preferred' next to the pro - An email wil ...
- I'm considering legal action. What are the precedents here?
Before you decide to sue WeddingWire, you should keep in mind that WeddingWire is just a forum where users can post their opinions. If you believe a review is libelous or actionable for any reason, you may respond to the review or notify WeddingWire of such action. A recent case on this issue, Z ...
- Why are some of my Wedding Website pages loading slowly and/or look incorrect?
If any of your 'Wedding Website' pages are loading slowly or look a little "off," please check to make sure you are using an up-to-date internet browser, such as Internet Explorer 8 or the newest version of Mozilla Firefox. We also encourage you to clear out your internet browser cache/history. ...