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There were 32 articles found in this category:

  1. questionGet Started with our Vendor Guide
    Need an overview of WeddingWire for vendors? Please see our attached vendor guide. In it, you will find information on the following topics: Setting up your Storefront "My Leads" tab Reviews WeddingWire Rated Widget Gallery WeddingWire Community "My Account" tab Education
  2. questionHow do I add a Main Image to my Storefront?
    To add a Main Image to your Storefront: · Log-in to your account and click the “My Storefront” Tab · Click “edit” underneath the main business image in the upper left-hand corner · Click “browse” and select the ...
  3. questionHow do I use the Vendor Chat Bar?
    WeddingWire has teamed up with Meebo, one of the largest social media companies on the web, to provide a new real-time vendor to vendor chat feature within your WeddingWire account. Now you can ask questions, get feedback, or simply communicate with vendors you know from anywhere across the coun ...
  4. questionHow do I dispute a review?
    As a member of WeddingWire, you are able to dispute a review from your Vendor Storefront. To do so, please follow these steps: Login to your account Click on the "My Storefront" tab Select the "Reviews"tab You will see all reviews posted about your business. With each review, you have the o ...
  5. questionWhy do my DirectMatch leads show a budget of $0?
    WeddingWire has updated the way an engaged couple can directly contact you.Your storefront now includes an "Email Me" button. This button will display a quick form that lets engaged couples connect with you more often and much more quickly.Currently, we are not asking for the budget, which is wh ...
  6. questionHow do I embed a Video into my storefront?
    If you have a video hosted on a website (YouTube, Vimeo, etc.), you can embed that video into your storefront for engaged couples to view. To embed a video: Click the "My Storefront" tab Click "edit" next to the "About" section Click "source" Paste the embed code (found on the hosting site) Cli ...
  7. questionHow do you decide my region location?
    You are placed as a vendor into a "region" on WeddingWire that may not necessarily be named after your specific city. "Regions" on WeddingWire generally cover a 50 mile radius from the center of a major metro city (Washington, DC, Dallas, Los Angeles, etc.). Sometimes the area is a bit wider, so ...
  8. questionInternet Explorer 8 Compatibility
    If you are using Internet Explorer 8, you may experience some compatibility issues (text not appearing where it should, etc.). To be able to see all the functionality of WeddingWire, simply click the "compatibility mode" button next to the "Refresh" button in your browser. This should fix all is ...
  9. questionWhat is WeddingWire for Facebook?
    With the WeddingWire Facebook Application, engaged couples have the ability to search for local vendors and create a Personal Wedding Blog right on Facebook. The new App allows engaged couples to share their wedding details with all of their friends, family and loved ones. The WeddingWire Vendor ...
  10. questionNEW! Changes to "My Leads"
    My Leads In the My Leads inbox, you will find leads directed at your business from your vendor catalog listing (DirectMatch) and leads that you have purchased from the More Leads tab (SmartMatch). Please take the time to respond to these leads. More Leads Looking for more business in your ...
  11. questionVendor Password Reset
    To change your login email address and password in WeddingWire, please follow these steps: To update email addresses: Log in to your account Click on the "Settings" tab Click on "Employees" On the far right of the employee name, click on "manage" Now change your email address in the email ...
  12. questionHow do I connect with other WeddingWire members?
    You can use your WeddingWire account to connect with other vendors. Connecting with vendors is helpful because by 'connecting' you can co-market each other's services by being listed on each other's Storefronts. To invite another vendor to connect with you, please follow the steps below from ...
  13. questionHow do I use the WeddingWire Editor Bar?
    For a full details on using the WeddingWire Editor Bar, please open this PDF file: WeddingWire Editor Bar
  14. questionHow does WeddingWire make money?
    WeddingWire obtains revenue through advertising, upgraded Vendor Catalog listsings, strategic partnerships, and once SmartMatch and through purchased credits.
  15. questionWhy didn't I receive a confirmation email?
    If you did not receive your confirmation email, please check in your spam/junk mailbox as these emails on occasion get filtered into this box by your email system. If your confirmation email is not there, please Contact Us to confirm your email is correct or to have another confirmation email ...
  16. questionI serve multiple geographic regions. How do I get listed in additional regions?
    Each complimentary Basic Listing includes one listing in one geographic region. If you are interested in having your business listed in multiple regions, simply upgrade your account to a Featured or Enhanced Listing. Each upgrade is good for one additional geographic region. For additional in ...
  17. questionHow do I endorse another vendor?
    When you are connected with aWeddingWire vendor, please follow the steps below to endorse the vendor's business: Click on the "Community" tab Click the "Vendors I Know" link Click on "Endorse" located below their business name Write and submit your endorsement This vendor will be notified ...
  18. questionWhere do I go for questions?
    You can always click the "contact us" field in the upper right hand corner of the Support Center or send us an email.
  19. questionWhat version of Internet Explorer am I using?
    To find out what version of Internet Explorer you have on your laptop, open your Internet Explorer. On your tool bar, click ''Help'', then click '' About Internet Explorer." A screen opens with the version of Internet Explorer you have. We recommend that you use Internet Explorer 7.0 or Fire ...
  20. questionWhat internet browsers are compatible with WeddingWire?
    If you are experiencing difficulties logging in and managing your account, we recommend that you use an updated version of Internet Explorer 7 or Firefox 2.0. To update the latest version of Internet Explorer 7 please click here. To update the latest version of Firefox 2.0, please click h ...
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