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There were 17 articles found in this category:

  1. questionHow long does it take to get my gift reward?
    Gift rewards, depending on choice, may take up to 14 days to receive via email. Please make sure to check your SPAM/Junk folders for the emails. For the magazine subscriptions, you can anticipate receiving your first issue within 4-6 weeks. If you still have not received your gift reward after t ...
  2. questionInternet Explorer 8 Compatibility
    If you are using Internet Explorer 8, you may experience some compatibility issues (text not appearing where it should, etc.). To be able to see all the functionality of WeddingWire, simply click the "compatibility mode" button next to the "Refresh" button in your browser. This should fix all is ...
  3. questionWhy didn't I receive a confirmation email?
    If you did not receive your confirmation email, please check in your spam/junk mailbox as these emails on occasion get filtered into this box by your email system. If your confirmation email is not there, please Contact Us to confirm your email is correct or to have another confirmation email ...
  4. questionHow do I submit reviews?
    Newlyweds who do NOT have an account with WeddingWire yet can submit reviews by clicking the "Newlyweds" link from the WeddingWire home page. You will be first asked for your wedding date to verify that you have been married. The next step is to see if your vendors are in the WeddingWire com ...
  5. questionIs WeddingWire free for Engaged Couples & Newlyweds?
    Yes! For our wedding members (engaged or married) every feature and function you see on the site is available at no cost, and will always remain FREE! WeddingWire is supported by advertising and our vendor partners.
  6. questionWhere do I go for questions?
    You can always click the "contact us" field in the upper right hand corner of the Support Center or send us an email.
  7. questionWhat version of Internet Explorer am I using?
    To find out what version of Internet Explorer you have on your laptop, open your Internet Explorer. On your tool bar, click ''Help'', then click '' About Internet Explorer." A screen opens with the version of Internet Explorer you have. We recommend that you use Internet Explorer 7.0 or Fire ...
  8. questionWhat internet browsers are compatible with WeddingWire?
    If you are experiencing difficulties logging in and managing your account, we recommend that you use an updated version of Internet Explorer 7 or Firefox 2.0. To update the latest version of Internet Explorer 7 please click here. To update the latest version of Firefox 2.0, please click h ...
  9. questionWhere is my confirmation email?
    Some email clients break up the link in the automated confirmation email. If the link in our email is not clickable, try copying and pasting all of the link text into your browser window. This should enable you to confirm your account. If you do not see you confirmation email, please check y ...
  10. questionWhy can't I log in with my reset password?
    Be sure to type in the password and remember that it is case sensitive. If you copy and paste the password, you will not be able to log in. Instead, try typing in the password using the correct case.
  11. questionWhy do I keep getting logged off?
    Our system logs users off after 15 minutes of inactivity. Additionally, please ensure the following in your Internet Browser Settings: Browser Security Level must be set to Medium Clear your Cache,Cookies, and Browser files periodically
  12. questionWhy can't I use AOL?
    We are currently working to upgrade our compatibility with the AOL web browser. Please use Internet Explorer or Firefox in the meantime.
  13. questionHow will I benefit joining WeddingWire as a Newlywed?
    As newlyweds, you have so much to offer our engaged users! Your experiences, both good and bad, are so beneficial to those who are in the middle of the planning process. We encourage you to participate in the WeddingWire Community which will only grow with the addition of Martha Stewart Weddin ...
  14. questionHow do I select my gift reward?
    After you have completed all five of your reviews, please follow the directions below to select your gift reward: Log into your account at http://www.weddingwire.com Click ''My Reviews'' Scroll down, and on the left hand side click ''Select Your Reward'' Click ''Select'' below your gift reward ...
  15. questionHow do I edit/ change a review?
    Go to http://www.weddingwire.com to log into your account. Click "My Reviews" then, on the right of the business name, click ''Edit Review'' in order to update your review. Click ''Submit Review" when completed.
  16. questionHow do I review a vendor not listed on WeddingWire?
    As a newlywed, you may review wedding vendors not listed on WeddingWire. To do so, simply follow these steps: Click Here for the review start page Enter your wedding date in the Yellow Box labeled "Start Here" Type the Business name in the box and click Search If the vendor is not in our data ...
  17. questionHow do I unsubscribe from receiving promotional emails from WeddingWire?
    To unsubscribe from WeddingWire promotional emails while still maintaining your account, please follow these steps from within your account: Click My Account Click Employees & Password Change Click "manage" beside your name Click "Do not send me WeddingWire Promotions" Click "Submit Informa ...